Year after year, the same F-tags show up. Different facilities, different states, different surveyors — the same deficiency patterns. That's not a coincidence. It's what happens when the root causes are systemic, predictable, and fixable.

This guide covers the 10 most cited F-tags in nursing home surveys based on CASPER data from 2024. For each tag, you get what surveyors actually look for, where facilities most commonly get cited, and one concrete prevention step that works.

What Is an F-Tag?

An F-tag (Federal tag) is how CMS identifies and categorizes deficiencies found during nursing home surveys. Each tag corresponds to a specific regulatory requirement in 42 CFR Part 483 — the federal rules governing long-term care. When a surveyor finds a deficiency, they assign the appropriate F-tag to document it.

Severity runs from A (potential for minimal harm, isolated) through L (immediate jeopardy, widespread). Higher scope and severity means bigger civil money penalties, faster intervention, and more attention on your facility at future surveys.

Understanding the top cited tags tells you where to prioritize your compliance effort before the survey team arrives.


1

F-880 — Infection Prevention and Control

42 CFR §483.80

Requires a comprehensive, facility-wide infection prevention and control program (IPCP), including written policies, a designated infection preventionist, ongoing surveillance, and education for all staff.

What Surveyors Look For
  • Whether hand hygiene is practiced correctly and consistently — they will observe staff
  • Whether the infection preventionist is qualified and actively running the program
  • Antibiotic stewardship documentation
  • COVID-19, influenza, and RSV vaccination tracking for residents and staff
  • Outbreak investigation procedures and documentation

Where Citations Come From

Most F-880 citations aren't from dramatic outbreaks — they're from documentation gaps. Hand hygiene observation logs that haven't been run in months. IPCP policies that were updated once and forgotten. An infection preventionist who is the "designated person" on paper but has never run an antibiogram review.

One Prevention Tip

Run a monthly hand hygiene observation audit — five to ten observations per unit — and document the results. A 90%+ compliance rate with documentation shows a working program. No log means no program, regardless of what the policy says.

2

F-812 — Food Procurement, Store/Prepare/Serve Sanitary

42 CFR §483.60(i)

Requires food to be procured from approved sources, stored at proper temperatures, prepared safely, and served in sanitary conditions.

What Surveyors Look For
  • Temperature logs for refrigerators, freezers, and hot holding equipment — surveyors check dates
  • Food labeled and stored properly (no open bags, no unlabeled containers, FIFO rotation)
  • Staff food handler certifications and training records
  • Cutting board sanitation and cross-contamination prevention
  • Pest control documentation

Where Citations Come From

Three-week gaps in temperature logs. Unlabeled containers in the walk-in cooler. Staff who can't describe cross-contamination prevention procedures on interview.

One Prevention Tip

Assign one person per shift to complete and sign the temperature log — not as a group task, as an individual accountability item. Surveyors notice when every temperature is logged at exactly 8:00 AM by different people. It suggests the log is being filled in after the fact.

3

F-761 — Label/Store Drugs and Biologicals

42 CFR §483.45(g)

Requires drugs and biologicals to be properly labeled, stored in locked areas, and controlled substances to be double-locked and tracked accurately.

What Surveyors Look For
  • Medication storage areas are locked when not in active use
  • Controlled substance counts are documented correctly
  • Expired medications identified and removed
  • Look-alike/sound-alike medications are separated
  • PRN medications are reviewed and reconciled

Where Citations Come From

Unlocked medication carts. Expired medications sitting in the supply. Count discrepancies in the controlled substance log that weren't noticed or documented.

One Prevention Tip

Add a monthly expired medication audit to your routine — conduct it the same week as your QAPI meeting. When the team reviews it quarterly, you have 12 audits showing proactive identification. A surveyor who finds a single expired medication during survey and then sees monthly audit documentation is far less likely to write a citation than if there's no audit trail at all.

QAPI Program Requirements

Survey coming up? Get the checklist.

Department-by-department preparation steps, surveyor questions to anticipate, and documentation requirements for all 10 of these F-tag areas.

→ Download Free State Survey Readiness Checklist
4

F-689 — Free of Accident Hazards/Supervision/Devices

42 CFR §483.25(d)

Requires the resident environment to be as free of accident hazards as possible. Each resident receives adequate supervision and assistive devices to prevent accidents.

What Surveyors Look For
  • Environmental hazards: clutter, cords, loose rugs, broken handrails, inadequate lighting
  • Equipment maintenance records — especially for mechanical lifts
  • Individualized fall risk assessments and updated care plans after falls
  • Staffing levels matched to the Facility Assessment Tool
  • Root cause analysis documentation after accidents

Where Citations Come From

F-689 is the #1 most cited tag at immediate jeopardy level (CMS QCOR data, 2023–2024). A resident falls with injury and the facility's records show: no updated fall risk assessment after the previous fall, a care plan intervention that hadn't changed in six months, no documentation of the root cause analysis, and a staffing level on the incident shift that was below what the Facility Assessment Tool called for. Any one of those individually is a gap. All four together is immediate jeopardy territory.

One Prevention Tip

After every fall with injury, trigger an automatic process: updated fall risk assessment within 24 hours, root cause analysis completed within 72 hours, care plan review by the IDT at the next scheduled meeting. Document each step. This "post-fall protocol" chain of evidence is what surveyors look for — and what most facilities fail to have.

5

F-656 — Comprehensive Care Plans

42 CFR §483.21(b)

Requires a comprehensive, person-centered care plan developed within 7 days after completing the comprehensive assessment (MDS), addressing each resident's needs.

What Surveyors Look For
  • Care plan completed within the required timeframe
  • Individualized goals (not generic "resident will maintain..." language)
  • Interdisciplinary team involvement documented
  • Quarterly reviews actually showing review, not rubber-stamp signatures
  • Care plan updated after significant clinical changes

Where Citations Come From

Generic goals that apply to every resident. Quarterly review notes that say "no change" for a resident whose clinical picture clearly changed. Care plans that reference the MDS assessment from admission and haven't been substantively updated in two years.

One Prevention Tip

Require that every quarterly care plan review note references at least one specific clinical change or confirmation that the previous interventions are actively working. "No change — resident continues to require assist x2 for transfers, fall risk remains high, current interventions maintained per resident preference" is defensible. "No change" is not.

6

F-684 — Quality of Care

42 CFR §483.25

Requires each resident to receive care and services consistent with professional standards of practice to attain or maintain the highest practicable physical, mental, and psychosocial well-being.

What Surveyors Look For
  • Whether residents in decline have documented assessments and care plan changes
  • Pressure injury prevention and wound care documentation
  • Pain management documentation
  • Hydration monitoring for at-risk residents
  • Evidence that care was provided as documented (nursing notes must match care plan interventions)

Where Citations Come From

A resident with a stage III pressure injury and care plan notes that say "resident repositioned every two hours" — but nursing documentation shows no repositioning entries for a 12-hour shift. The care plan says one thing and the documentation says another. That discrepancy is F-684.

One Prevention Tip

Conduct monthly nursing documentation audits for your high-risk population — residents with wounds, residents on fall precautions, residents with nutrition monitoring. Compare what the care plan says against what nursing notes document. Any gap between "what we say we do" and "what we document doing" is your biggest survey risk.

7

F-694 — Respiratory/Trach Care

42 CFR §483.25(f)

Requires residents with respiratory conditions to receive care and services consistent with professional standards, including proper tracheostomy care and ventilator management.

What Surveyors Look For
  • Trach care documentation per policy
  • Staff competency records for trach and ventilator management
  • Emergency protocols for ventilator-dependent residents
  • Suction equipment availability and maintenance
  • Respiratory therapy orders and documentation

Where Citations Come From

Staff competency records that are outdated. Emergency protocol binders that don't match current residents' needs. Suction equipment that's present but has maintenance documentation gaps.

One Prevention Tip

Run annual competency validations for any staff who provide trach or vent care — and document them in the personnel file, not just a binder on the unit. Surveyors will ask where competency documentation lives. "In the unit binder" is less defensible than "in the personnel file with a sign-off by the DON."

8

F-677 — ADL Care / Nursing Services

42 CFR §483.24(a)

Requires residents to receive necessary services to maintain good nutrition, grooming, and personal and oral hygiene.

What Surveyors Look For
  • Resident grooming and hygiene on observation
  • ADL documentation aligned with care plan interventions
  • Nursing assistant assignment to specific residents (not rotation-only)
  • Resident preferences for grooming documented and honored
  • Documentation of declined care and staff response

Where Citations Come From

Residents observed with unkempt appearance, overgrown nails, or poor oral hygiene — combined with care plan documentation that shows these tasks are assigned and tracked. Or ADL flow sheets that show tasks completed but nursing observation suggests otherwise.

One Prevention Tip

During morning rounds, supervisors should document a grooming observation for at least five residents and note any discrepancies. This creates an audit trail showing active oversight of ADL care delivery — which is exactly what surveyors are looking for when they interview residents about whether their preferences are being honored.

9

F-550 — Resident Rights — Overall

42 CFR §483.10

Residents have a fundamental right to dignity, respect, and self-determination. The facility must inform residents of their rights and give them the opportunity to exercise them.

What Surveyors Look For
  • Whether residents feel they can voice grievances without retaliation
  • Advance directive documentation and implementation
  • Resident council meeting minutes and follow-up on concerns
  • Whether residents were involved in care planning
  • Signage and notifications about resident rights

Where Citations Come From

Resident council meeting minutes showing the same unresolved concerns across multiple months. Advance directives on file but not reflected in the care plan or not communicated to the treating team. Residents on interview who report that they didn't feel comfortable raising concerns.

One Prevention Tip

After every resident council meeting, assign a written response to every unresolved concern with a responsible party and a timeline. Document the follow-up at the next meeting. This shows a functioning grievance process — which is what F-550 requires and what surveyors verify through document review and resident interviews.

10

F-641 — MDS Accuracy

42 CFR §483.20(g)

Requires the MDS assessment to be accurate and reflect the resident's status at the time of the assessment.

What Surveyors Look For
  • Whether coded MDS items match what clinical documentation supports
  • Section GG coding for functional status
  • Cognitive assessment accuracy (BIMS and CAM)
  • Pain assessment accuracy
  • Mood and behavior coding

Where Citations Come From

MDS coding that doesn't match nursing notes from the assessment window. Section GG coded at a higher function level than what therapy documentation supports. A resident coded as "usually understood" whose nursing notes consistently document communication difficulties.

One Prevention Tip

Build a weekly MDS coding review into your RAI process — review a sample of completed assessments against the source documentation before finalization. Catching coding inaccuracies before the MDS goes out is significantly easier than correcting them after a surveyor flags a discrepancy.


The Pattern Behind These Tags

Look at these 10 deficiencies and you'll notice a theme: the gap between policy and practice. Every facility has an infection control policy. Every facility has a fall prevention protocol. Every facility has a care planning process.

The citations happen when the policy says one thing and the documentation shows another — when the assessment was done but the care plan wasn't updated — when the log exists but nobody audited it. Surveyors are trained to find that gap. Your job before survey is to find it first.

Before your next survey, run through this list against your current documentation. For each of the 10 F-tags above, ask: do we have documented evidence that our process is working, or do we just have a policy that says we have a process?

→ Download the Free State Survey Readiness Checklist — covers all 10 deficiency areas with specific documentation requirements, surveyor questions to anticipate, and department-by-department preparation steps.


Frequently Asked Questions

What are the most cited F-tags in 2024?

Based on CMS CASPER data through 2024, the top cited tags are F-880 (Infection Control), F-812 (Food Safety), F-761 (Drug Storage), F-689 (Accidents/Supervision), F-656 (Care Plans), and F-684 (Quality of Care). These have consistently appeared in the top 10 for multiple consecutive years.

What does F-689 cover?

F-689 covers accident hazards and resident supervision. It requires that the environment be free of preventable hazards and that each resident receive adequate supervision and assistive devices based on their individual assessment. It was the #1 immediately-jeopardizing citation in 2023–2024.

Can a facility dispute an F-tag citation?

Yes — through the Informal Dispute Resolution (IDR) process. However, the burden is on the facility to demonstrate that the practice met regulatory requirements. Strong documentation in advance is the most effective dispute prevention strategy.

How long do F-tag citations stay on a facility's record?

Deficiencies remain visible on Care Compare for a rolling 36-month period. Corrected deficiencies are noted, but the original citation remains visible.

Sources: CMS CASPER Data (2024), CMS QCOR August 2023–July 2024, CMS Compliance Group Top F-Tags Series, AAPACN F-689 Immediate Jeopardy Analysis

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State Survey Readiness Checklist

9-page CMS Appendix PP guide covering the top deficiency F-tags from this article — F-689, F-684, F-880, F-812, F-758, and F-686. Includes document binder audit and morning-of walkthrough.

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